Computer Retailer Review: Memory Express
The Vitals: Memory Express Computer Products Inc.
Locations in Calgary and Edmonton
www.memoryexpress.com
The Sorty:
What can I say about Memory Express that people don't already know? A lot, actually. I found it surprising how few people know of this store.
Memory Express is, by far, the best place to buy anything related to computers, especially repairs. Their prices are usually at least 20-30% cheaper than Futureshop/Best Buy and similar stores, their knowledge is far far superior to any of the monkeys working at other shops, and their service department has to be one of the friendliest and most helpful I have ever seen.
For example, I went to buy a new hard drive about two weeks ago. The Western Digital 250Gig drive at Futureshop was $149.99, but at Memory Express it was $99.95. Similarly, the BFG GeForce 8800 GTX video card was $799.99 at Futureshop, and was $729.95 at Memory Express, and they even had brands of the same video card (they are all really the same anyways) as low as $669.95.
As for their service, all I can say is "Wow!!" Their knowledge is fantastic. They understood RAID setups very well, whereas the entire "Geek Squad" in Best Buy had no idea what a RAID 5 was. The two guys who helped me build my last computer explained, in detail, why I should buy each and every part of the computer, proving everything they said with websites, articles, comparisons, and other staff opinions. I was left feeling very confident of my choices.
The tech support at Memory Express even let me in after hours to exchange a hard drive that was malfunctioning.
So they are cheaper, faster, more knowledgable and definitely more fun to be around. They even have a Memory Express Card, just like Futureshop, they price match, and they offer a good return policy.
Why the hell would anyone go anywhere else?
The Score:
Staff Availability: 9/10
Staff Knowledge: 10/10
Customer Service: 10/10
Product Availability: 9.5/10
Product Pricing: 10/10
Overall Score: 97/100
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- Consumer #1337
3 comments:
nice review. mem X has always been a great place for computer needs. Friendly employees, and low prices are their strong suits.
How much did you get for this "review" ??
I don't get paid for any of my reviews. Anyone who has dealt with Memory Express knows that they excellent.
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